Aftersales & Reviews

Automate reviews for your car dealership

Velyx automatically asks every satisfied customer for a review at the right moment – on Google, mobile.de and AutoScout24 – and answers aftersales inquiries around the clock. Your dealer rating grows without your team having to remember.

Reviews on Google & marketplaces GDPR-compliant, servers in Germany

What does "automating reviews" mean for a dealership?

After every sale and every workshop visit, whether a customer leaves a review usually comes down to being asked – actively and at the right moment. Automating reviews means Velyx recognises that moment and automatically asks every satisfied customer for a review, over the channel the customer already uses and with a direct link to Google, mobile.de or AutoScout24. At the same time the AI answers recurring aftersales inquiries such as appointment changes, invoice questions or the status of a repair, taking load off your service team.

How it works

How it works

1

Service completed

A sale or workshop job is completed. Velyx recognises the right moment to reach out.

2

Automatic review request

The satisfied customer receives a friendly message with a direct link – on Google, mobile.de or AutoScout24.

3

Aftersales inquiries answered

Questions about appointments, invoices or repair status are answered automatically, around the clock.

4

Stay in the picture

You see which customers were contacted and how your reviews are developing.

What you get

What you get

More reviews, no effort

Your team no longer has to remember to ask for reviews – it happens automatically at the right moment.

Better visibility

A higher dealer rating on Google and the marketplaces makes your dealership more visible to buyers.

A lighter service team

Recurring aftersales inquiries run automatically – your team handles the cases that genuinely need a person.

GDPR-compliant

Processing takes place on servers in Germany, with a data processing agreement.

Frequently asked questions

Velyx asks customers for reviews on Google and on the vehicle marketplaces mobile.de and AutoScout24 – where buyers compare your dealership.
After a completed sale or workshop visit, at a moment when satisfaction is highest. We define the exact flow together during onboarding.
Outreach happens over channels and on legal bases agreed with you; processing takes place on servers in Germany and you receive a data processing agreement under Art. 28 GDPR. This is not legal advice – please confirm your specific use case with your data protection officer.
Yes. Appointment changes, invoice questions and the status of a repair are answered automatically – over the same channel the customer uses.
No. Velyx is configured around your existing processes. When and how customers are contacted is agreed during onboarding.
Get started

More reviews, less effort

Free for 30 days. We set Velyx up around your service processes – you see reviews come in automatically.

Velyx AIWhatsApp

We use cookies to personalise content and ads, provide social media features and analyse our traffic. We also share information about your use of our website with our social media, advertising and analytics partners. For more details, see our Cookie Policy