Privacy Policy – Velyx.ai
Velyx.ai ("we", "our", or "us") is committed to protecting the personal data of our website visitors, prospective business partners, and clients in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").
This Privacy Policy applies exclusively to the data collected via our website: https://velyx.ai/.
1. Data Controller
Velyx.ai acts as the Data Controller for the personal data collected through this website.
- Company: Velyx.ai is a product of Velyx GmbH
- Contact: [email protected]
- Purpose: Management of business inquiries, demo requests, and website optimization.
2. Personal Data We Collect
We collect information that you voluntarily provide to us, as well as data collected automatically through your use of the website.
2.1 Information You Provide
Contact Inquiries & Demo Requests
When you fill out a form on our site, we collect your name, business email address, phone number, company name, and the content of your message.
Marketing Communications
If you subscribe to our updates, we collect your email address and track engagement (e.g., email opens and clicks).
2.2 Information Collected Automatically
Technical Data
We collect your IP address, browser type, device identifiers, and operating system.
Usage Data
We track how you interact with our website, including pages visited, time spent on site, and referral sources.
Cookies
We use cookies to enhance site functionality and analyze traffic. For detailed information, please refer to our Cookie Settings.
3. Legal Bases for Processing
We process your personal data based on the following legal grounds under Article 6 of the GDPR:
- Contract Performance: To respond to your requests for a demo or information about our services.
- Consent: For sending marketing materials and the use of non-essential cookies.
- Legitimate Interest: To improve our website, ensure IT security, and conduct B2B marketing.
- Legal Obligation: Where we are required by law to retain certain records.
4. Data Storage & Hosting
To ensure high standards of data protection and performance, we prioritize European infrastructure.
- Storage Location: All data collected via this website is stored on secure servers within the European Union (EU).
- Hosting Provider: We utilize Hetzner to ensure data remains under the jurisdiction of European privacy laws.
5. Data Sharing
We do not sell, rent, or trade your personal data. We only share your data with:
- Service Providers: Third-party processors who assist us with hosting, website analytics, and email distribution. These partners are contractually bound to process data only according to our instructions.
- Corporate Group: If applicable, with affiliated companies for internal administrative purposes.
- Legal Compliance: Public authorities or legal representatives if required by law or to protect our legal rights.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy:
- Inquiries: Data is kept for the duration of the communication and any subsequent business relationship.
- Marketing: Data is retained until you withdraw your consent (unsubscribe).
- Technical Logs: Usually deleted or anonymized within 90 days.
7. Your Rights
Under the GDPR, you have the following rights regarding your data:
- Access: Request a copy of the data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request that we delete your personal data.
- Object/Restrict: Object to or limit our processing of your data.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise these rights, please contact us at [email protected].
8. Security
We implement state-of-the-art technical and organizational measures (TOMs), including SSL/TLS encryption, to protect your data from unauthorized access, alteration, or loss.
9. Contact Us
For questions regarding this Privacy Policy or our data practices, please contact:
- Email: [email protected]
- Website: https://velyx.ai/
